The post How to Add Customer Note to Any Order in WooCommerce appeared first on PluginsForWP.
]]>While most products can be sold as-is, others will require special requirements before being fulfilled.
In this article, you’ll learn how to add notes to any order in WooCommerce.
Why Adding Notes to Orders
When selling products online, all the details will be displayed inside the product’s page and don’t require any further instructions.
In other cases, however, some businesses will require to add special instructions to order or product.
Here is some example of orders that will need to have additional notes:
- Digital product – you can add the serial number as a note.
- Goods delivery – when sending flowers, a customer may want to add a note to the order with a dedicated text to his loved one.
- Medic/vet – add a note to provide instructions on treating a wound or using medication.
- Prescription – add a glasses prescription to an order invoice.
Those were just a shortlist of many scenarios when we could attach notes to our order invoice.
In the next section, I will show you how to add notes to any PDF invoice of the order.
Add Note to Order in WooCommerce
Follow the steps below to add notes to any order in WooCommerce.
- From inside your WordPress dashboard, navigate to Plugins -> Add New.
- Install and activate the WooCommerce PDF Invoices & Packing Slips plugin.
- Once activated, navigate to any order under WooCommerce -> Orders.
- Then, you’ll see a new box added to the admin panel called PDF document data. Click on the pencil icon to add a note.
- Once you have entered the note, save the changes and click on the update button.
Congratulation, you just added a helpful note for your customers in the order’s invoice.
The last step is to generate the PDF invoice with the special note and send it by email or the package.
Scroll down the order page and click on the PDF Invoice inside the Create PDF box to generate the invoice.
Inside the PDF invoice or the packaging slip, you’ll see the customer and the admin notes of the current order.
The new invoice will be opened in a new window with the option to print the document or download it to your computer.
You can also create a downloadable PDF link for the convenience of your customers.
Add the Invoice to Order
Once you have generated the invoice and verified that all notes are in, we should enable your customers to download their invoices from the dashboard.
After generating the first order’s invoice, the customer’s account page will display an invoice button that they can click on to view the document.
Clicking on the invoice button will show the customer the same document that we generated in the last step, including the notes.
To prettify the document, visit the WooCommerce -> PDF invoices tab and add details about your business like description and logo.
Order Updates with Notes
The YITH WooCommerce PDF Invoices & Packing Slips is a very well-coded plugin that will enable you to add notes as order updates.
The most valuable features of the plugin is the option to display the note inside the WooCommerce view order page.
In addition to the text you entered, additional information such as the date and time will help track the order’s status.
You can get the plugin from the official YITH website for the total price or from us for only $4.99.
Once you activate the plugin, navigate to any of your store’s orders and change the note from private to customer.
Then, enter your desired instructions in the text field and save the changes.
After saving the order, your customer will be able to view the notes from inside his account page by going to the orders tab and into his order number.
There, at the top of the page, they will see the latest information just below the order updates heading.
That way, you and your customers can document and view the progress of every order.
Conclusion
Order notes in WooCommerce are an effective way to communicate between the store and its customers.
This article teaches you to add order notes to WooCommerce with two different plugins.
Leave us a comment and tell us which methods you chose to achieve this task.
The post How to Add Customer Note to Any Order in WooCommerce appeared first on PluginsForWP.
]]>The post How to Redirect WooCommerce After Checkout appeared first on PluginsForWP.
]]>In some cases, when creating an upsell offer, for example, it is useful to change the default thank you page and redirects your checkout page to a custom one.
In this article, you will learn how to redirect the WooCommerce plugin to a custom thank you page after checkout.
Why Redirect a Checkout Page
There are few reasons why you may want to redirect the WooCommerce checkout page to a custom ‘thank you’ page.
One of the reasons is to create an upsell offer for a specific product while another reason is to create an A/B test between different kinds of templates or designs.
For example, you can create a specific ‘Thank You’ page with an upsell offer for customers who purchased a skateboard to purchase skateboard wheels while a different ‘Thank You’ page will display socks to customers who purchased shoes.
That way, you can customize the user experience and offer relative products to increase your revenue.
Redirect WooCommerce Checkout Page
Out of the box, WooCommerce will redirect the customers to a default page after checkout.
However, we have the option to redirect the WooCommerce checkout page in two different ways:
- Using a code snippet.
- Using a plugin.
Redirect the checkout page with a code snippet
When using this method, we can redirect the customers to a specific page using a PHP function.
Step #1: Open the functions file
The first step is to open the functions.php file of your child theme.
From the back-end of your WordPress website, navigate to Appearance -> Theme Editor.
On this page, click on the functions.php file from the right sidebar.
Step #2: use the code snippet
After opening the file, scroll to the bottom of the page and paste this code snippet:
// Redirect WooCommerce checkout page to a custom thank you page
add_action( 'woocommerce_thankyou', 'pfwp_redirect_woo_checkout');
function pfwp_redirect_woo_checkout( $order_id ){
$order = wc_get_order( $order_id );
$url = 'CUSTOM THANK YOU PAGE URL';
if ( ! $order->has_status( 'failed' ) ) {
wp_safe_redirect( $url );
exit;
}
}Make sure to replace the CUSTOM THANK YOU PAGE URL with the actual URL of the desired page and click Update.
Step #3: test the code
After updating the file, purchase a free product from your store and make sure you’ve been redirected to the chosen page.
Redirect the checkout page using a plugin
In order to redirect the WooCommerce page without a function, we need to use a plugin.
The first step is to download and install the YITH CUSTOM THANK YOU PAGE plugin on your WordPress website.
You can get it from the official website for a full price or the exact same plugin from us for only $4.99.
After downloading, navigate to Plugins -> Add New -> Upload Plugin, upload and activate the plugin.
After activating the plugin, navigate to the new custom thank you page option under the YITH tab.
On this page, make sure to enable the custom thank you page option to Yes and choose whether to redirect to a custom WordPress page of your website or to an external page.
If you chose to redirect to a custom page on your website, select the desired page from the drop-down list.
When done setting it up, scroll all the way to the bottom and click on the Save Changes button.
Now, go through the checkout process and make sure you’ve been redirected to the desired page successfully.
Redirect a specific product to a specific page
With the YITH plugin, you also have the option to set a specific thank you page just for a specific product.
As we mentioned above, you can set a custom thank you page just for customers who purchased shoes.
To accomplish that, navigate to the Rules tab and click on Add Rule.
On the new rule page, chose the custom product/s that will redirect their customers to the custom ‘thank you’ page and select the desired page from the drop-down list.
When done, click one Add Rule and test the process to make sure it’s working properly.
More WooCommerce redirect plugins
The YITH plugin mentioned above is by far the best plugin to redirect the WooCommerce checkout page.
It has the most customization options and really giving you the ability to take control of your customer checkout process.
However, it is not the only plugin.
Here are more plugins that will enable you to achieve this task:
Related Posts
Conclusion
In this article, we learned how to redirect the WooCommerce plugin to a custom thank you page after checkout.
Leave us a comment down below and let us know if you used the code snippet or the plugin (and which one) to achieve it.
The post How to Redirect WooCommerce After Checkout appeared first on PluginsForWP.
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