Almighty Support is a powerful, easy-to-use WordPress help desk plugin/theme that turns your site into a fully featured customer support hub. It streamlines ticket management, knowledge base publishing, and live communication so teams resolve issues faster and customers get answers without friction.
- All-in-one help desk: tickets, knowledge base, FAQs, and contact forms
- Clean, responsive design that matches any WordPress theme
- Email-to-ticket and ticket-by-form with auto-acknowledgements
- Agent assignment, priorities, statuses, and SLA workflows
- Canned replies and internal notes for faster, consistent support
- Smart search across tickets and knowledge base articles
- Custom fields, tags, and categories for granular organization
- Customer portal with secure login and ticket history
- File attachments, rich text editor, and conversation timeline
- Automations: triggers, rules, and email notifications
- Multi-language and RTL ready for global teams
- Role-based access control for agents, managers, and admins
- SEO-friendly knowledge base with breadcrumbs and schema markup
- Analytics and reports on ticket volume, response, and resolution times
- Integrations with popular form builders and email services