AutomatorWP – Awesome Support connects your help desk with your WordPress automations. Trigger workflows when tickets change, reward users for support actions, and sync customer data across your stack—no code needed. Build powerful, time-saving automations that boost agent productivity, improve customer experience, and streamline support operations.
- Deep integration between AutomatorWP and Awesome Support
- Triggers for new, updated, or closed tickets
- Run automations when ticket status or priority changes
- Actions to create notes, assign agents, or update fields
- User-based triggers like ticket created by user or reply added
- Tag and category-based conditions for precise targeting
- Delay and schedule automations for follow-ups and SLAs
- Award points, badges, or ranks via gamification plugins
- Sync data with CRM, LMS, membership, and eCommerce tools
- Send emails, webhooks, or Slack/Discord notifications
- Auto-assign tickets based on rules or user properties
- Track and log every automation for auditing
- No-code visual builder for recipes and workflows
- Compatible with multisite and popular caching setups
- Lightweight, scalable, and translation-ready