AutomatorWP – Fluent Support connects your helpdesk with your entire WordPress stack. Build no-code automations that trigger from support events and run powerful actions across your site, LMS, eCommerce, memberships, and marketing tools. Save time, streamline workflows, and deliver faster, personalized support without writing a single line of code.
- Deep integration between AutomatorWP and Fluent Support for seamless automations
- Use tickets, replies, tags, status changes, and agent actions as automation triggers
- Run actions like adding users to lists, enrolling in courses, awarding points, or updating roles
- No-code, visual automation builder with conditions and delays
- Auto-tag tickets or users based on keywords, priorities, or departments
- Notify agents or managers via email, Slack, or other connected apps
- Update user profiles, CRM fields, or custom meta when support events occur
- Automatically assign tickets to agents or teams using rules
- Create follow-up tasks, notes, or reminders after ticket resolution
- Trigger WooCommerce coupons, refunds, or order status changes from ticket outcomes
- Enroll or unenroll users in LMS courses after support qualification
- Award badges, points, or achievements to boost customer engagement
- Chain multi-step workflows with conditions based on ticket priority or user role
- GDPR-friendly with full control over stored and processed data
- Lightweight, fast, and compatible with popular WordPress plugins and themes
- Developer-friendly hooks and tokens for advanced personalization