Support Board is a powerful WordPress live chat and help desk solution that connects you with customers in real time. It offers AI-powered replies, chatbot automation, multi-channel messaging, and advanced ticketing in one fast, modern interface. Seamlessly integrate with WhatsApp, Facebook, Slack, and more, reduce support load with automation, and boost conversions with instant assistance—all fully customizable and easy to manage.
- AI-powered chatbots with natural language replies
- Real-time live chat and offline message capture
- Integrated ticketing system with priorities and statuses
- Multichannel support: WhatsApp, Facebook Messenger, Telegram, Slack
- Email piping and notifications for agents and users
- Automations, triggers, and workflow rules to save time
- Knowledge base integration and smart article suggestions
- Agent departments, roles, and permissions
- Chat forms, pre-chat surveys, and lead capture
- Chat widgets customizable by brand, color, and position
- User syncing with WordPress, WooCommerce, and CRM tools
- Rich messages: files, images, emojis, and canned responses
- Detailed analytics, satisfaction ratings, and performance reports
- Multilingual support and RTL-ready interface
- Fast, lightweight, and GDPR-ready with privacy controls
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