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Easy Digital Downloads – Zendesk Support

Included for free in the Unlimited Downloads package

Easy Digital Downloads – Zendesk Support connects your EDD store with Zendesk to streamline customer service. Automatically create tickets from orders, view purchase data inside Zendesk, and resolve issues faster with context-rich details. It’s lightweight, secure, and built to reduce support time while improving customer satisfaction.

  • Seamless integration between Easy Digital Downloads and Zendesk
  • Auto-create Zendesk tickets from new EDD orders or refunds
  • Displays customer purchase history inside Zendesk sidebar
  • Links tickets to specific downloads, licenses, and payment IDs
  • One-click customer lookup from email or order number
  • Customizable ticket fields mapped from EDD data
  • Support macros and triggers based on EDD events
  • Sync customer name, email, and order details securely
  • Tag tickets with product, price ID, and coupon info
  • Instant visibility of license status and expiration
  • Multi-site and multi-agent ready
  • Lightweight, fast, and GDPR-friendly
  • Works with recurring payments and subscriptions
  • Developer hooks and filters for advanced workflows
  • Simple setup with clear settings and guided onboarding

Version

1.3.0
We always carry the latest version, but if we are missing it, please report outdated

Updated on

10/15/2025

Status

Activated (original)
Fully working by default. However, if any features don’t work, please fill out this form and let us know to replace the file.

Uploaded by

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Developer

Real Big Plugins

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All purchase options will auto-renew after a year for updates. You may cancel your subscription at any time from inside your dashboard.

Additional info

License:

GPL

Categories:

Tags:

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How to Install or UpdateEasy Digital Downloads – Zendesk Support

1.

After checkout, download the Easy Digital Downloads – Zendesk Support plugin and navigate to Plugins -> Add Plugin.

2.

Click on the Upload Plugin button.

3.

Select the plugin you downloaded, and then click “Install Now.”
How to install plugins

1.

Activate our Plugin Manager on your website, and go to the Plugins For WP tab.

2.

Click on the Purchased tab to view your products.

3.

Click Install on Easy Digital Downloads – Zendesk Support.
How to install with the Plugin Manager

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Easy Digital Downloads – Zendesk Support

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Easy Digital Downloads – Zendesk Support - Frequently Asked Questions

How can we sell Easy Digital Downloads – Zendesk Support for such a low price?

All WordPress plugins and themes, are licensed under the General Public License (GPL). This means that once we have purchased an item, we are free to redistribute it if we choose to do so. It is perfectly fine and legal for us to sell it to you for an amazing price!

How many sites can I use the Easy Digital Downloads – Zendesk Support on?

Unlimited. The plugins and themes are GPL-licensed, and you can use them as often as you need to, on however many sites you choose.

Do you provide updates to the products?

Yes! We provide free updates for all the items for the first 12 months.

How do I update a plugin or theme?

Updating the plugins and themes is super easy and can be done with a click of a button from inside your website’s dashboard. Alternatively, you can download the item to your computer and upload it to your website manually.

Do you provide license keys for the plugins/themes?

We do not provide license keys for the plugins, but all features should work without issues. These plugins are fully functional as-is (unless mentioned otherwise) and do not require activation for core functionality.

Will the plugin and themes work without a license key?

Yes, it will! All the plugins and themes, including the premium features of the items, will work without a license key. The license keys are only provided by the companies for updates and support. If, for some reason, you have any problem with any of the products, you’re fully backed by our 30-day money-back refund policy.