Fluent Support Pro is a fast, modern WordPress help desk plugin built for high-volume customer support. It centralizes tickets from forms, email, and web apps, automates workflows, and gives agents a blazing‑fast inbox with powerful search, tagging, and collision detection. Designed for WooCommerce, EDD, LMS, and membership sites, it delivers accurate replies, deep customer context, and robust reporting—all without leaving WordPress.
- All-in-one WordPress help desk with no SaaS fees
- Unified inbox for tickets from forms, email, and web apps
- Native WooCommerce, EDD, and LMS integrations with order/course context
- Ultra-fast SPA interface with real-time updates
- Automation rules, workflows, and auto-assign for faster resolution
- Canned responses and dynamic variables for instant replies
- Collision detection to prevent duplicate agent replies
- Custom fields, tags, priorities, and SLAs
- Email piping and two-way email sync
- Customer portal with secure ticket history
- Knowledge base integration and suggested answers
- Advanced search, filters, and saved views
- Detailed reports on volume, first response, and resolution time
- Team management, roles, and internal notes
- Webhooks, REST API, and FluentCRM/Fluent Forms integrations
- GDPR-ready, self-hosted data with performance-focused code