Heroic Knowledge Base is a premium WordPress plugin/theme that helps you create a fast, searchable help center that reduces support tickets and improves customer satisfaction. Built for speed and simplicity, it delivers structured documentation, smart search, and powerful analytics—so customers find answers instantly and your team saves time.
- Instant, relevance-based live search with AJAX results
- Clean, user-friendly knowledge base layouts and templates
- Article categories, tags, and breadcrumbs for clear navigation
- Built-in article feedback and helpfulness ratings
- Actionable analytics: views, searches, and failed search terms
- Drag-and-drop article ordering and category management
- Rich content support: images, video, code, and embeds
- Article attachments and downloadable files
- Related articles and suggested content blocks
- Article versioning and revision history
- Role-based access and private knowledge base options
- SEO-friendly markup, schema, and customizable permalinks
- Mobile-responsive design and blazing-fast performance
- Works with any theme and major page builders
- Translation-ready and compatible with multilingual plugins
- One-click import/export and simple migration tools
- Shortcodes and widgets for flexible placement
- Gutenberg block support for easy article creation