Ninja Forms – Help Scout connects your WordPress forms directly to Help Scout, turning form submissions into organized conversations. Capture customer inquiries, support requests, and lead details, then route, tag, and assign them automatically in your Help Scout mailbox. It’s a fast, reliable way to streamline support workflows and keep your team focused.
- Seamless integration between Ninja Forms and Help Scout
- Create new Help Scout conversations from form submissions
- Map form fields to Help Scout fields (name, email, subject, message)
- Auto-assign conversations to specific mailboxes or teams
- Apply tags based on form inputs for better categorization
- Set conversation status and workflow rules on submission
- Support for custom fields to capture extra data
- Conditional logic to route requests intelligently
- Attach uploaded files to Help Scout conversations
- Supports multiple forms and multiple mailboxes
- Spam protection via Ninja Forms’ anti-spam tools
- GDPR-friendly: control what data is sent to Help Scout
- No code setup with an intuitive field mapping UI
- Works with Ninja Forms email and notification settings
- Lightweight, secure, and compatible with modern WordPress
