Support Board – WordPress Chat Plugin is a smart live chat and help desk solution that automates support, boosts conversions, and streamlines communication. It integrates AI, chatbots, and multi-channel messaging to deliver fast, personalized service directly on your WordPress site. Easy to set up, scalable, and optimized for performance and SEO.
- Real-time live chat and ticketing system in WordPress
- Built-in AI chatbot with automated replies and workflows
- Seamless integration with WhatsApp, Messenger, Telegram, and more
- Agent dashboard with departments, roles, and permissions
- Proactive messages, triggers, and auto-assign rules
- Rich messages: files, images, emojis, ratings, and forms
- User sync with WordPress, WooCommerce, and CRM fields
- Knowledge base integration and AI-powered answers
- Email and desktop notifications for agents and users
- Offline mode with contact form and follow-ups
- Multilingual and RTL support with translation-ready strings
- Clean UI with widget, full-page, and pop-up layouts
- Analytics: response times, satisfaction, agent performance
- Lightweight, GDPR-ready, and mobile-friendly design
- Easy installation, shortcodes, and developer-friendly hooks