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SupportCandy – Automatic close tickets

SupportCandy - Automatic close tickets

Included for free in the Unlimited Downloads package

SupportCandy – Automatic Close Tickets is a lightweight add-on that keeps your helpdesk clean by auto-closing inactive tickets. Set smart inactivity rules, send reminder emails, and close tickets automatically to reduce clutter, improve response times, and keep agents focused on what matters.

  • Automatically closes tickets after a set period of inactivity
  • Configurable inactivity duration per status or globally
  • One or multiple reminder emails before auto-close
  • Customizable reminder and closure email templates
  • Exclude selected ticket statuses from auto-close
  • Skip auto-close for tickets with assigned agents or tags
  • Works with SupportCandy custom statuses and workflows
  • Close reason and final note added automatically
  • Option to reopen on customer reply after closure
  • Granular rules by department, category, or priority
  • Timezone-aware scheduling for accurate timing
  • Opt-in/opt-out controls per ticket or customer
  • Detailed logs of reminders and auto-close actions
  • Lightweight, performance-friendly automation
  • Compatible with major caching and SMTP plugins

Version

3.0.6
We always carry the latest version, but if we are missing it, please report outdated

Updated on

10/15/2025

Status

Activated (original)
Fully working by default. However, if any features don’t work, please fill out this form and let us know to replace the file.

Uploaded by

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Product URL

https://supportcandy.net/

Developer

SupportCandy

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  • Unlimited downloads
  • Over 12,000 plugins & themes
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All purchase options will auto-renew after a year for updates. You may cancel your subscription at any time from inside your dashboard.

Additional info

License:

GPL

Categories:

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Tags:

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How to Install or UpdateSupportCandy – Automatic close tickets

1.

After checkout, download the SupportCandy – Automatic close tickets plugin and navigate to Plugins -> Add Plugin.

2.

Click on the Upload Plugin button.

3.

Select the plugin you downloaded, and then click “Install Now.”
How to install plugins

1.

Activate our Plugin Manager on your website, and go to the Plugins For WP tab.

2.

Click on the Purchased tab to view your products.

3.

Click Install on SupportCandy – Automatic close tickets.
How to install with the Plugin Manager

Why Download SupportCandy – Automatic close tickets From Us?

  • Original Product - We downloaded SupportCandy – Automatic close tickets directly from the official author.
  • Instant Download - After purchase, an instant digital download link is provided.
  • Full Year Of Free Updates - That is right, all items come with 12 months of free updates!
  • Safe & Clean - 100% clean files & free from virus.
  • Affordable Prices - Overpay no more! At PluginsForWP you'll find the same premium plugins and themes for a fraction of the cost of the original authors.
  • 100% Legal - All the plugins and themes are released under the GPL (General Public License) license. It is 100% legal for us to redistribute the products to you. It is completely safe, legal and legit.
  • Unlimited Downloads - Our monthly and annual plans come with unlimited downloads. Download as many themes and plugins as you want.
  • Unlimited Domains - After downloading the plugins and themes, use them with as many domains and websites as you wish. We won't cap or limit you in any way.
FEATURES US OFFICIAL WEBSITE
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PRICE $4.99 FULL

Don’t spend the EXTRA MONEY for support that you’ll never use. Get the plugin/theme from us, and KEEP THE MONEY IN YOUR POCKET!

SupportCandy – Automatic close tickets

SupportCandy - Automatic close tickets

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SupportCandy – Automatic close tickets - Frequently Asked Questions

How can we sell SupportCandy – Automatic close tickets for such a low price?

All WordPress plugins and themes, are licensed under the General Public License (GPL). This means that once we have purchased an item, we are free to redistribute it if we choose to do so. It is perfectly fine and legal for us to sell it to you for an amazing price!

How many sites can I use the SupportCandy – Automatic close tickets on?

Unlimited. The plugins and themes are GPL-licensed, and you can use them as often as you need to, on however many sites you choose.

Do you provide updates to the products?

Yes! We provide free updates for all the items for the first 12 months.

How do I update a plugin or theme?

Updating the plugins and themes is super easy and can be done with a click of a button from inside your website’s dashboard. Alternatively, you can download the item to your computer and upload it to your website manually.

Do you provide license keys for the plugins/themes?

We do not provide license keys for the plugins, but all features should work without issues. These plugins are fully functional as-is (unless mentioned otherwise) and do not require activation for core functionality.

Will the plugin and themes work without a license key?

Yes, it will! All the plugins and themes, including the premium features of the items, will work without a license key. The license keys are only provided by the companies for updates and support. If, for some reason, you have any problem with any of the products, you’re fully backed by our 30-day money-back refund policy.