SupportCandy – Export Ticket is a lightweight add-on that lets you quickly export your helpdesk tickets from SupportCandy to CSV or Excel. It’s built for speed, accuracy, and flexibility—so you can filter, customize columns, and share actionable reports with your team or clients in seconds.
- Export tickets to CSV and Excel (XLS/XLSX)
- One-click bulk export from the ticket list
- Advanced filters: status, priority, agent, tags, date range, and more
- Select and reorder columns for clean, tailored reports
- Include custom fields and metadata in exports
- Save reusable export presets for recurring reports
- Schedule and auto-generate exports (where supported)
- Export private notes, attachments info, and conversation summaries
- Time tracking and SLA data export for performance reviews
- UTF-8 and multilingual character support
- Large dataset handling with optimized memory usage
- Role-based access to control who can export
- GDPR-friendly with selective field inclusion
- Works seamlessly with core SupportCandy workflows
- Fast, reliable, and compatible with major WordPress hosts