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SupportCandy – Satisfaction Survey

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SupportCandy – Satisfaction Survey is a lightweight add-on for the SupportCandy helpdesk that lets you collect customer feedback after ticket resolution. Build branded CSAT surveys, automate delivery, and track satisfaction trends to improve agent performance and service quality—all without code.

  • Seamless integration with SupportCandy tickets and workflows
  • Automatic survey requests on ticket close or custom triggers
  • Customizable CSAT question types and rating scales
  • Branding options: logo, colors, and custom messages
  • One-click survey links embedded in emails
  • Per-ticket, per-agent, and overall satisfaction reporting
  • Real-time analytics with trend and distribution insights
  • Agent performance dashboards and leaderboards
  • Feedback comments with optional mandatory reason for low scores
  • Multilingual/translation-ready text strings
  • Role-based access to survey settings and reports
  • GDPR-friendly data collection with opt-in options
  • Customizable email templates and placeholders
  • Filters by date, department, priority, and agent
  • Export results to CSV for offline analysis

Version

3.0.9
We always carry the latest version, but if we are missing it, please report outdated

Updated on

10/15/2025

Status

Activated (original)
Fully working by default. However, if any features don’t work, please fill out this form and let us know to replace the file.

Uploaded by

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Product URL

https://supportcandy.net/

Developer

SupportCandy

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All purchase options will auto-renew after a year for updates. You may cancel your subscription at any time from inside your dashboard.

Additional info

License:

GPL

Categories:

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Tags:

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How to Install or UpdateSupportCandy – Satisfaction Survey

1.

After checkout, download the SupportCandy – Satisfaction Survey plugin and navigate to Plugins -> Add Plugin.

2.

Click on the Upload Plugin button.

3.

Select the plugin you downloaded, and then click “Install Now.”
How to install plugins

1.

Activate our Plugin Manager on your website, and go to the Plugins For WP tab.

2.

Click on the Purchased tab to view your products.

3.

Click Install on SupportCandy – Satisfaction Survey.
How to install with the Plugin Manager

Why Download SupportCandy – Satisfaction Survey From Us?

  • Original Product - We downloaded SupportCandy – Satisfaction Survey directly from the official author.
  • Instant Download - After purchase, an instant digital download link is provided.
  • Full Year Of Free Updates - That is right, all items come with 12 months of free updates!
  • Safe & Clean - 100% clean files & free from virus.
  • Affordable Prices - Overpay no more! At PluginsForWP you'll find the same premium plugins and themes for a fraction of the cost of the original authors.
  • 100% Legal - All the plugins and themes are released under the GPL (General Public License) license. It is 100% legal for us to redistribute the products to you. It is completely safe, legal and legit.
  • Unlimited Downloads - Our monthly and annual plans come with unlimited downloads. Download as many themes and plugins as you want.
  • Unlimited Domains - After downloading the plugins and themes, use them with as many domains and websites as you wish. We won't cap or limit you in any way.
FEATURES US OFFICIAL WEBSITE
Original Product
Full Product
Premium Features
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Technical Support
PRICE $4.99 FULL

Don’t spend the EXTRA MONEY for support that you’ll never use. Get the plugin/theme from us, and KEEP THE MONEY IN YOUR POCKET!

SupportCandy – Satisfaction Survey

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SupportCandy – Satisfaction Survey - Frequently Asked Questions

How can we sell SupportCandy – Satisfaction Survey for such a low price?

All WordPress plugins and themes, are licensed under the General Public License (GPL). This means that once we have purchased an item, we are free to redistribute it if we choose to do so. It is perfectly fine and legal for us to sell it to you for an amazing price!

How many sites can I use the SupportCandy – Satisfaction Survey on?

Unlimited. The plugins and themes are GPL-licensed, and you can use them as often as you need to, on however many sites you choose.

Do you provide updates to the products?

Yes! We provide free updates for all the items for the first 12 months.

How do I update a plugin or theme?

Updating the plugins and themes is super easy and can be done with a click of a button from inside your website’s dashboard. Alternatively, you can download the item to your computer and upload it to your website manually.

Do you provide license keys for the plugins/themes?

We do not provide license keys for the plugins, but all features should work without issues. These plugins are fully functional as-is (unless mentioned otherwise) and do not require activation for core functionality.

Will the plugin and themes work without a license key?

Yes, it will! All the plugins and themes, including the premium features of the items, will work without a license key. The license keys are only provided by the companies for updates and support. If, for some reason, you have any problem with any of the products, you’re fully backed by our 30-day money-back refund policy.