WooCommerce Twilio SMS Notifications lets you send real-time order updates by text, using the reliable Twilio API. Keep customers informed at every step—order placed, processing, shipped, delivered—and get admin alerts for new orders or low stock. It’s fast to set up, fully customizable, and built to boost customer satisfaction and repeat sales.
- Instant SMS alerts for new orders, status changes, and refunds
- Two-way messaging support for customer replies (where carrier allows)
- Customizable SMS templates with merge tags for order and customer data
- Send messages to customers, admins, and store managers
- Opt-in/opt-out controls for compliant SMS marketing
- Supports all core WooCommerce order statuses
- International SMS via Twilio’s global carrier network
- Per-country sender ID and phone number configuration
- Throttling and scheduling to manage delivery timing
- Delivery status tracking with Twilio webhooks
- Multi-store and Multisite compatible
- Works with subscriptions and recurring orders
- GDPR-friendly with data retention controls
- Developer hooks and filters for advanced workflows
- Simple setup wizard and clear per-SMS cost via Twilio