WS Form PRO – Zendesk is a powerful WordPress integration that connects your WS Form submissions directly to Zendesk. Create or update tickets, attach files, map custom fields, and automate support workflows without code. Speed up response times, centralize customer data, and keep your help desk organized.
- Seamless WS Form to Zendesk integration
- Create new Zendesk tickets from form submissions
- Update existing tickets using dynamic lookups
- Map any form field to Zendesk ticket fields
- Support for ticket requester, assignee, group, and status
- Send tags, priority, type, and custom fields
- Attach uploaded files to tickets automatically
- Conditional logic to control when tickets are created
- Multi-step and multi-action support per form
- Zendesk authentication via secure API token
- Error handling and submission logging for debugging
- GDPR-ready with opt-in and data retention options
- Supports Zendesk brands and custom ticket forms
- Works with spam protection and honeypots
- No coding required; quick setup in WS Form actions
