YITH Live Chat Premium is a powerful WordPress plugin that lets you chat with visitors in real time, boost conversions, and deliver fast support. Packed with automation, offline messaging, agent tools, and WooCommerce integration, it helps you turn questions into sales while keeping your site fast and user-friendly.
- Real-time live chat to engage visitors instantly
- Offline messages with email capture when agents are unavailable
- Proactive chat triggers based on user behavior and time on page
- Unlimited agents and departments for organized support
- Chat routing and transfer between agents or departments
- Canned responses and quick replies to speed up support
- Chat history and transcripts for tracking conversations
- User details and page tracking inside the chat window
- WooCommerce integration: view cart, orders, and user data while chatting
- Customizable chat widget: colors, position, welcome text, and avatars
- GDPR-ready with consent options and data controls
- Sound notifications and desktop alerts for new messages
- Mobile-friendly widget and agent console
- Performance-focused with asynchronous loading
- Analytics and reports to measure conversations and conversions